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Shop Elegance

4.0
Based on 686 reviews
Xesht G profile picture
Xesht G
3 weeks ago
D P profile picture
D P
3 weeks ago
Great service. Thanks team
Aleksi A profile picture
Aleksi A
4 weeks ago
Very limited selection of clothing.
Demetrios Kalfas profile picture
Demetrios Kalfas
4 weeks ago
Chrissy profile picture
Chrissy
4 weeks ago
Very happy with my new shoes. Abdi did my gait analysis and then showed me a selection of shoes that would be most optimal for me. Very lovely and very helpful.
Christine A P profile picture
Christine A P
1 month ago
Had an amazing experience today at ASICS! Leticia was lovely and super helpful. She explained thoroughly how each design supports with wide feet and we are very happy with the purchase
Linda M profile picture
Linda M
2 months ago
I would like to tell you about one of the ASICS staff members named Wissem She was extremely helpful, professional, and friendly throughout my visit. She helped me find the right shoes and took the time to do a gait test to make sure I got the best fit for my needs. I really appreciated her patience knowledge, and excellent customer service. Thank you Wissem , for making the experience so positive
Matt. Fischer profile picture
Matt. Fischer
5 months ago
Pros:
1) Good selection of products and wide space in the store. Especially trying on new Asics running shoes that get sold out easily online
2) A working treadmill you can use to try on shoes. Other brands on the street don’t have a treadmill at all and you’ll need to run inside the store on the floor
3) It was busy but the Japanese male employee was working hard and still helped me out amidst the busy crowd. He was the only staff leaving me a good impression.

Cons:
1) Very dismissive staff downstairs as mentioned by other customers. Especially the female employee with black hair, unsure of her name. A bit inattentive and rude even, as if they don’t care to help and just wish their day was done. Visited in my normal day clothing and as a frequent runner I had my fair knowledge about shoes as I own many Asics running shoes. She presumed I don’t run often when I needed to try on a race shoe. It’s like you need to explain them what your running achievements are before being treated with professional customer service, whether you’re a beginner or advanced runner. Another day, I finished my 10k run outside and went to the store in my running clothing to try a new shoe and the same lady then appeared to treat me more normal and less assuming…
Monisha profile picture
Monisha
5 months ago
I was looking for tennis shoes . This store is extremely well stocked for women’s tennis shoes . ASICS has been my favourite tennis shoe for almost 15 years. The support, balance & most importantly comfort is like no other & also are available in a couple of color options. The lady who helped me was knowledgeable, patient , friendly & friendly! I recommend this store for you ladies out there who want a perfect pair of tennis shoes!
AlJohara Abdullah profile picture
AlJohara Abdullah
6 months ago
Amazing service from Aryan. Came into the store with my husband and left with 3 pairs of shoes. Thank you for your service, and for introducing us to the Platinum Pack in both the Nimbus and Novablast. Amazing service and we will come back just for Aryan!
Adrian Gabriele profile picture
Adrian Gabriele
2 weeks ago
very well stocked
Gary Lu profile picture
Gary Lu
2 weeks ago
We made our own Knicks sweatshirt. The staff were very patient and helpful. We barely had to wait for our turn.
The worst service. I bought France Jersey, and wanted to print Mbappe, but they told me that we are closing at 6 pm, you can come any day with receipt and we will print it for you (it costs 35$).
Few days after when I came and waited in a queue for 1 hour, they refused to print Mbappe because shirt do not have the tag. Even i showed the receipt they refused to do it.
Will never be a client of Nike shop because of low service.
Rebekah Roberson profile picture
Rebekah Roberson
3 weeks ago
Petar Aracic profile picture
Petar Aracic
3 weeks ago
Absolutely loved the service today! Jasmine went above and beyond to find a cute little box for my gift card, which I really appreciated. She was incredibly helpful throughout . Loved 🥰 the aesthetics!!! and it was well-organized .Thanks to the rest of the team too for excellent customer service!!
J Anthony Travels profile picture
J Anthony Travels
2 months ago
⭐⭐⭐⭐ A Must-Visit NYC Experience with Incredible Variety!

If you are looking for selection, the Nike flagship House Of Innovation store on 5th Avenue is an absolute powerhouse.
The sheer amount of options they have in clothing, sneakers, and accessories across multiple floors is incredible. Over my visits, I’ve purchased everything from apparel to kicks and bags, and I’ve never been disappointed by the inventory.

The Highlights:
Going Above & Beyond: The customer service here is pretty great. Despite how busy they are, many team members genuinely go out of their way to help you find the right size or style.
The Vibe: The store is visually stunning. It is incredibly aesthetically pleasing, modern, and just a cool space to experience while you're in the city.
The Crowd Factor: It is seemingly always packed—mostly with tourists—but the layout is smart enough that it never feels so crowded that you can't maneuver or shop comfortably.

Things to Keep in Mind:
⚠️ Watch the Price Tags: Just be mindful that it is 5th Avenue, so everything comes with a premium price tag. You're paying top dollar for the location and the latest releases.

Overall, it’s a fantastic, high-energy store to visit and experience. Highly recommended if you're in Midtown!
martin victor profile picture
martin victor
4 months ago
Great experience at the Nike House of Innovation NYC. The store is modern, well-organized, and full of the latest Nike releases. Loved the interactive features and the overall vibe—definitely more than just a regular shop. A must-visit if you’re into sneakers or sportswear.
William Wei profile picture
William Wei
5 months ago
What a amazing experience, everyone is kind and friendly. I am so grateful for buying an exclusive Kobe shoes in the store with the nice service.
Alex Macintosh profile picture
Alex Macintosh
7 months ago
The best store in New York. I bought a 3 pair of Nike Cortez Original Classic today. 2 pairs ordered Pick Up. Received a 30% discount as a member of the Nike Members Club, paid $73.5 instead of $105. The service is one of the best in the city, the best prices in the city. Convenient location 5 minutes from the metro. I'm from the old school, Nike Cortez wear sneakers for 20 years. Really recommend to everyone. Good luck and happiness in 2026, may this year bring joy, health and prosperity to your family. Sincerely, Alex.

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